Privacy policy

Privacy Policy

Last updated: July 27, 2025

At Nocturna Threads, your privacy matters. When you shop with us, we collect a few bits of information to make your experience smooth, secure, and personal — and we never sell or misuse your data. Here's what you need to know:

1. What We Collect

We collect some personal info when you interact with us — like when you place an order, sign up for our emails, or just browse the site. That may include:

  • Your name, email, phone number, and shipping/billing addresses

  • Your payment method (processed securely through Shopify — we never see full card details)

  • What you’ve ordered or added to your cart

  • How you use our site (pages you visit, items you click, etc.)

Some of this happens directly (like when you check out), and some through cookies or pixels that help us understand how the site’s being used.

2. How We Use It

We use your information to:

  • Process and ship your orders

  • Email you order updates or respond to questions

  • Customize your shopping experience

  • Send you updates, promotions, or product news (if you opt in)

  • Prevent fraud and keep your data secure

If you ever want out of our emails, there's an unsubscribe link at the bottom of every message.

3. How We Share It

We only share your info with trusted services that help us run our shop — like:

  • Shopify (our store platform and payment processor)

  • Shipping partners

  • Email platforms (if you subscribe)

  • Analytics and advertising tools (like Meta Pixel or Google, if enabled)

We never sell your info or share it with anyone. Ever.

4. Your Rights

Depending on where you live, you may have rights like:

  • Accessing or correcting your info

  • Requesting deletion

  • Asking us not to use your info for targeted ads

Email us anytime at nocturnathreads@gmail.com if you want to make a request.

5. Shopify’s Role

We use Shopify to power our store, and they also collect and use some of your data to support your experience (like saving your cart, processing payments, and showing recommendations). For the full breakdown of their policies, visit Shopify’s Privacy Policy.

6. Security & Data Retention

Your info is stored securely and only kept as long as needed — either to fulfill orders, support your account, or meet legal requirements. No system is flawless, but we take your privacy seriously and follow best practices to protect it.

7. For the Parents

Our site is not intended for children under 13. We don’t knowingly collect info from kids — if you think your child has submitted something, email us and we’ll delete it.

8. Changes

We may update this policy from time to time. If anything major changes, we’ll post it here.

Questions?

Email us at nocturnathreads@gmail.com — we’re happy to help.